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Creating an intuitive CRM platform specifically designed for physical retail stores and services that integrates seamlessly with WhatsApp, the primary communication channel for Brazilian retailers. The system needed to be extremely easy to use for sales teams while providing powerful campaign management and analytics for store owners.
Developed a comprehensive CRM platform using Angular with a custom frontend design that focuses on simplicity and user experience. Implemented intelligent contact scheduling, ready-to-use sales campaigns, WhatsApp integration, and real-time analytics. The design emphasizes ease of use with a clean, modern interface that sales teams can adopt immediately.
Intelligent contact agenda that suggests who to contact, when, and why
Ready-to-use sales campaigns that can be activated instantly
WhatsApp integration without changing phone numbers
Real-time analytics and performance indicators
User hierarchy and team management
Cashback system integration
Campaign results tracking and reporting
Mobile-first responsive design
Login and password recovery system
Dashboard with daily progress tracking